Annke Sight -- What to Do If You Forgot Password of The System?

Super Admin
03 May 2026
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Applies to: NW41V/N441H/N441K/N28WEB/N441B/N441D/N441L/N44PAN/N44PAJ/N34WDB/N34WDD/N44WEB/N44WED/N44WEC/NW41V/N44WBD/N48WHP/N48WHE/WE400/WL400

 


Here are the steps for you:

New UI:

  1. After entering the wrong password in the login interface, click Login.
  2. At any position of the password error prompt interface,use the left and right keys of the mouse to switch and click continuously (left-right-left-click cycle, each click 6 times).
  3. After entering a new password consisting of 6-19 characters in the reset password box that pops up, the password can be reset successfully.

 

Old UI:

  1. Input a wrong password so that the system displays a window with an error message.

    JA_input_a_wrong_password.jpg
    JA_input_the_wrong_password.jpg
     
  2. Please use the mouse click on this window, use your mouse interchangeably" left click"--"right-click"--"left click"--"right-click"---"left click"--"right-click"... Please do this at least 12 times.

    JA_left_and_right_click_mouse_for_12_times.png
     
  3. Then it will pop up another window, "Restore default user", click "YES" to restore the system so that password comes back to default one. The default password is nothing, it means you don't need to input anything, just click "OK" to log in the system.

    JA_reset_password_done.jpg

Here is the video for your reference: http://support.annke.com/document/JA/Forget_password.MOV.mp4

 

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