Annke Vision-What to Do If the APP Keeps Saying The Captcha Code Is Wrong?

Super Admin
03 May 2026
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Applies to:


DT41Y/DT61Y/DT81Y/DN41R/DN61R/DN81R/DT41GB/DT81GB/DT61GB/DW41JD/DW81KD/DW61LD/DT81DP/N48PI/N44PI/N46PI/N44PAM/N48PAW/N46PCK/N88PCH/S500/S300/FC200/NCK800/H800/H500/CZ400/CZ500/C500

 

Introduction:

When the user is logging in to the Annke Vision APP on the phone, the APP will ask the user to type in a captcha code to verify the identity sometimes. Even the user types in the correct captcha code, the APP still can not be accessed. In this article, we will show you how to solve the problem.

 

Steps:

1. Please double-check if the user name and password are correct.

2. Please click “forgot password” to reset a new password and log in to the APP again.

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Notice:

If you have any other questions, please contact ANNKE technical support at support@annke.com by email.

 

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