Annke vision-What to do if the hard disk status is abnormal？

Applies to: DW81KD

Steps:

Please right click your mouse to access the menu>configuration>switch to expert mode in the left corner>record>storage>please help check if the status shows normal

If it shows abnormal, please format the hard drive:

If it still shows abnormal, please contact annke technical support(support@annke.com） and offer us about the firmware of your DVR. So that we can check if there is a newer version to fix the issue.

And If you have an extra power cord with the same specifications （12 volts and 2amps）as the original one, could you please use it to power the device and see if it works?

If possible, could you please help change another hard drive to test if it works? 

Please kindly note that the HDDs should be surveillance-specific drives. 

SATA HDDs especially SATA 2 (3 GB/s) or SATA 3 (6 GB/s) are recommended. Here is the link for your reference:

https://help.annke.com/hc/en-us/articles/360000522282