Check FEN error status

Environment: 

• DR-Series 
• XDI Series 
• FEN services 

Procedure:

1. Click on Setup>Network>FEN menu
2. Click the "Check" button to view the FEN registration and connection status under the 'FEN status' section.
   Note: If the device is not registered with the FEN server, users should refer to the message displayed
   in the 'FEN status' window to identify the problem's cause and take appropriate action.
   
3. Click System>Self-Diagnosis menu
4. Click the "Plus (+)" symbol to generate a report.
   
5. Click on the Report under the "View a Report" column.
6. Click page menu and Select Network(3)-FEN
   
7. Provide the Error code list in the "FEN Status" to our support@idisamericas.com