Complete Guide to Connecting an NVW Power Hub to a Wireless Router

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This guide will walk you through connecting your Swann NVW Power Hub (AllSecure or SecureAlert™ Hubs) to your Wi-Fi network—no cables required.

You’ll be online in minutes, ready to enjoy secure and uninterrupted access to your security system.

Before you begin, check:

• Connect a monitor and a mouse to the hub.
• Your 2.4 GHz Wi-Fi network is active and broadcasting.
• You know your Wi-Fi password.
• The Power Hub is powered on and within range of your router.

Find Your Starting Point

• Just setting up for the first time? →
• Wi-Fi network not appearing? →
• Password entered, but can’t connect? →

Standard Wireless Setup

Access the Menu

Right-click on your mouse, then select the first icon on the taskbar then choose Setup

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Go to Network > Connection then choose Wi-Fi

Click Scan and wait a few seconds—your available Wi-Fi networks will appear.

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Scan Your Wi-Fi

Click to choose your Wi-Fi, then click Select

• If no networks appear, click Refresh

Why this helps? The scan ensures your Power Hub can “see” your router before trying to connect.

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If that didn’t work: Go to Wi-Fi Not Appearing

Enter Your Wi-Fi Password

In the password field, type your Wi-Fi password carefully.

• Click the eye icon to display the Wi-Fi password (optional).

Click Apply

• If your network doesn’t require a password, click Open Network instead.

Why this helps? Accurate credentials are the key to a secure connection.

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If that didn’t work: Go to Connection Fails After Password Entry

Confirm Connection

• Wait a few moments while your Power Hub connects.
• When Link Status shows Connected, you’re good to go.
• Click OK to finish.

Why this helps? This step verifies that your Power Hub is successfully linked to your router for secure communication.

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Swipe left or right to navigate

Wi-Fi Not Appearing

1. Make sure your router is on and broadcasting its SSID (network name).
2. Move the Power Hub closer to the router and scan again.
3. Restart your Power Hub and repeat the scan.

If that didn’t work: Try factory resetting your Swann hub.

Connection Fails After Password Entry

1. Double-check your Wi-Fi password (case-sensitive).
2. Confirm your router is set to 2.4 GHz or dual-band mode.
3. Reboot your router and try again.

If that didn’t work: Contact Swann Technical Support for advanced troubleshooting.

Summary & Next Steps

You’ve learned how to:

• Scan for and select your Wi-Fi network.
• Enter and verify your Wi-Fi password.
• Confirm your NVW Power Hub is connected.

If your Hub still won’t connect, reach out to Swann Technical Support for guided assistance.