How To Default R-Series NVRs From A Windows PC

Step One: Find the IP Address

1. Download and install "Device Config Tool" https://www.nellyssecurity.com/media/software/rseries/DeviceConfigTool.exe
2. Open "Device Config Tool"
3. You should see your device listed with an IP Address
   

Step Two: Navigate to the Web Interface and Login

1. Open Internet Explorer, or Edge in IE mode ( https://support.nellyssecurity.com/hc/en-us/articles/4407604079771-How-to-Enable-IE-Mode-in-Microsoft-Edge)
2. Enter the IP address found in "Device Config Tool" in the address bar and press enter
3. The default login is as follows:
   1. Username: admin
   2. Password: admin789
4. If the default login does not work, please contact us at 855-340-9999 or customerservice@nellyssecurity.com

Step Three: Default

1. Navigate to "Device Settings", "System", "Maintenance", and "Load Default" 
2. Select "All", and hit "Save" 
3. Enter the admin password and select "Ok"
4. The system will default and reboot to factory settings