(Platinum) - How to do the LTS Connect Login Account mobile app password reset?

The End-User Support Policy Notice
As of December 6, 2018, the LTS technical support team provides expedient support to customers who purchase products Directly from the LTS Sales representatives. If you are the end-user or have purchased LTS products from a third party, please seek out support from the place of purchase or you can visit our new support knowledgebase website.  https://ltsecurityinc.zendesk.com/hc/en-us