RISE 4: Unable to save NTP server settings

Super Admin
06 May 2026
0 views

Issue:

Users cannot save the primary or secondary NTP server fields.

NTP Error when IP address is unreachable.JPG

 

Resolution:

There was a change made between RISE 3 and RISE 4. In order to save the primary and secondary NTP fields in RISE 4, the NTP server MUST be reachable on the network. If the NTP server is unreachable, you will not be able to save.

Was this article helpful?

Bu bilgiler sorununuzu çözmeye yardımcı oldu mu?

Still need help?

Uzman ekibimiz size yardımcı olmak için burada.

New Ticket