Troubleshooting Two-Way Audio on the Nivian NV-KIT61-4C2M-BAT

In case the bi-directional audio in the NV-KIT61-4C2M-BAT is not activated as it should be, we will have to update the firmware of the recorder as a first step.

• https://athena-visiotech.s3-eu-west-1.amazonaws.com/p6kMCXYBI30uc1lpTFmG/hdvrupgrade.zip

Then check that the audio has been activated in each of the channels (both in the main stream and in the secondary stream):

Once the firmware has been updated and the audio fields in both video streams have been enabled, the bi-directional audio is fully functional.

On the APP we can select any of the two video streams:

• Mainstream is used to get HD images in the app and software, using the single channel view
• Substream is used to obtain a clear (fluid ) image quality in the app.

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