Updating the firmware of an X-SECURITY video-intercom

ATTENTION: Before upgrading, please check if the firmware is correct for the device.

To update an X-SECURITY Video door phone it is essential to use the VDPConfig, it is not necessary to install it, just download and unzip the file.

1st Step

Click on Search Setting and access the search settings

2nd Step

Define in the Password field the password of the VTO.

3rd Step

Select the Upgrade option on the left and then click on "Browse" to find the upgrade file.

4th Step

Select an update file of type .bin

5th Step

For the VTO3211 Series devices please select the MCU Program option, for the others update as Main Program.

6th Step

Click on Upgrade and wait to finish the upgrade process.

If the update process fails at first, it is due to the device password that is not correctly defined in the "Search Settings" field. If the update reaches 50% and fails it is because the update file is not the correct one.

For any questions please contact your technical department.