[VAST2] What to do if VAST2 displays an 'Exceed License' error after removing and adding a new camera

Super Admin
01 May 2026
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Question

What to do if VAST2 displays an 'Exceed License' error after removing and adding a new camera

Answer

In VAST 2, it's possible to partially delete cameras, but VAST 2 may still consider them as added in terms of licenses. To fix this error please follow the next steps:

Step 1. In de device manager interface, click the pencil icon shown above the device tree.

vast1.png

Step 2. Click the server icon with the yellow dot.

vast2.png

Step 3. Select the camera(s) that are shown in the "Ungroup devices" tab.

vast3.png

Then, click the folder icon and choose the main folder (the default is VMS_Station).

vast4.png

Now, try to delete the device again but when you delete the camera, ensure the 'Also delete permanently' checkbox is checked.

vast5.png

This action should completely remove the camera, allowing you to free up license spaces.

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