What to do if I have trouble adding members to my Trust Circle (including error code 9005)

Super Admin
03 May 2026
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If you were having issues adding members to your Trust Circle, please check a few things below: 

  1. Do not add your own account to the Trust Circle list, as the Trust Circle will not accept your own email account 
  2. Double-check if you have typed the email address correctly. The same address written in different letter cases will be regarded as two different accounts.
  3. If the above tips do not help, please try again later or connect to another network. If you’re still unable to add members after trying again later or connecting to a different network, please contact Alfred Support via the in-app "Report an Issue" channel.

⚠️ alfred@gmail.com v.s ALfred@gmail.com are regarded as two different accounts.  

See Also: 

 

🙋 Still have questions? Please contact us from the More tab in the app.

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