Alfred Camera
Alfred Camera Zendesk Knowledge Base Articles
138 Articles
Introducing WebViewer 2.0: A New Way to Monitor What Matters Most
253 views
Active Guide
Why can't I log into WebViewer?
237 views
Active Guide
How do I turn off battery optimization to reduce connection issues (Android)?
234 views
Active Guide
Service Interruption Update: Resolved Issues and Commitment to Enhanced Service Quality
223 views
Active Guide
Refer Friends
217 views
Active Guide
Device Management
216 views
Active Guide
Important Update to AlfredCam's Recording Viewing Features
216 views
Active Guide
Why are my videos or live feeds so blurry?
214 views
Active Guide
Camera Audio
210 views
Active Guide
What is Guest Access Mode
205 views
Active Guide
Introducing our new user interface
205 views
Active Guide
Viewer Priority
203 views
Active Guide
Detection Zone
202 views
Active Guide
Trust Circle
200 views
Active Guide
How do I set up AlfredCamera?
199 views
Active Guide
Why is the video quality not as good as the videos I record on my device?
197 views
Active Guide
How do I update AlfredCamera?
197 views
Active Guide
What if I'm having trouble pairing my AlfredCam?
196 views
Active Guide
Legal Requests
196 views
Active Guide
What if I can't install/update the app?
195 views
Active Guide
Why is my verification link invalid?
195 views
Active Guide
AlfredCam Firmware Release Note
195 views
Active Guide
[Announcement] Important Update to AlfredCamera's 2026 Plan and Pricing
195 views
Active Guide
What are some of the requirements to use AlfredCamera?
194 views
Active Guide
Important Update to AlfredCamera Storage Options
194 views
Active Guide
Sound Detection
193 views
Active Guide
Can I get a refund if I don't like it?
193 views
Active Guide
Why can't I upgrade to Alfred Premium?
192 views
Active Guide
Android Camera Mode (Camera 1.0 / 2.0 / 3.0)
191 views
Active Guide
Is AlfredCamera safe & secure?
191 views
Active Guide
Remote Switch (Disable Camera Remotely)
191 views
Active Guide
Introducing Independent Battery Notification Control for iOS Users!
190 views
Active Guide
Why isn't Activity Detection recording events?
189 views
Active Guide
Power-Saving Mode
189 views
Active Guide
Troubleshooting Tips for AlfredCam Connection Issue
188 views
Active Guide
AlfredCam Shipping and Delivery
188 views
Active Guide
Why am I not receiving notifications?
188 views
Active Guide
Why does my live view still default to Standard resolution after upgrading to Premium?
187 views
Active Guide
What permissions does AlfredCamera need? How do I turn them on?
186 views
Active Guide
Continuous Recording (AlfredCam)
186 views
Active Guide
What do I do when I see black screens on my WebViewer?
186 views
Active Guide
Why is Low-Light Filter so unclear or overexposed?
186 views
Active Guide
What is AlfredCamera?
185 views
Active Guide
Recommended requirements for AlfredCamera
185 views
Active Guide
Important Update to AlfredCamera's Recording Viewing Features
185 views
Active Guide
Why do I see error code 7001/7008?
184 views
Active Guide
Tips for optimizing AlfredCamera's performance
184 views
Active Guide
What is causing the screens to flicker during live?
183 views
Active Guide
Why can't I find the verification email?
183 views
Active Guide
Changes to the Moment Feature (2024 Aug. updated)
183 views
Active Guide
Why can't I turn on the flashlight?
182 views
Active Guide
Why can't I turn on Activity Detection?
182 views
Active Guide
Tips for device battery
181 views
Active Guide
What devices and systems does AlfredCamera support?
180 views
Active Guide
Why does it say that AlfredCamera app is in the background or get occupied (7011/7012)?
180 views
Active Guide
Will my videos get deleted if I accidentally delete a Camera?
180 views
Active Guide
Why can't I log in to my account?
180 views
Active Guide
What do I do if Viewer Priority isn't working?
179 views
Active Guide
Why do I need to leave the camera plugged into power?
179 views
Active Guide
Short tips for Xiaomi devices
179 views
Active Guide
Terms of Service
179 views
Active Guide
Why can't I find my videos?
178 views
Active Guide
What should I do if my device is lost or stolen?
178 views
Active Guide
How do I protect my account?
178 views
Active Guide
End of Support for Android 4 and iOS 11
178 views
Active Guide
Connection Report
176 views
Active Guide
Why can't I hear any audio in videos or live feeds?
176 views
Active Guide
Why can't I access Person-only mode?
176 views
Active Guide
What is an Account Hold?
174 views
Active Guide
Opt-Out Information
174 views
Active Guide
Why am I not upgraded after I've paid for Alfred Premium?
173 views
Active Guide
Why are my notifications not muted?
173 views
Active Guide
How do I reduce the number of false alarms?
172 views
Active Guide
Why do I keep seeing AdBlock messages?
172 views
Active Guide
What type of SD cards are compatible with AlfredCam?
171 views
Active Guide
Why do my Camera devices go offline (including error code 7006/7007/7009/7010)?
171 views
Active Guide
What is a backup connection?
171 views
Active Guide
How do I manage my AlfredCamera account?
171 views
Active Guide
My camera did not recording some motions
170 views
Active Guide
New logo announcement (story behind the design)
169 views
Active Guide
How do I manage my Cameras?
168 views
Active Guide
Connection Tips for Android Devices
168 views
Active Guide
Why do I see the same WebCamera multiple times on the Viewer device?
168 views
Active Guide
Short tips for Huawei devices
168 views
Active Guide
What do I do when I see black screens (including error code 7001/7006/7008)?
167 views
Active Guide
Open after Restart (Android Only)
167 views
Active Guide
Why do I need to update the app so often?
167 views
Active Guide
What is Premium?
166 views
Active Guide
End of Support for Viewer Mode on Android 6 and Below
166 views
Active Guide
Activity Detection
165 views
Active Guide
Why is my Motion Detection Reminder not working?
165 views
Active Guide
AlfredCamera App Notifications
164 views
Active Guide
Low-Light Filter
163 views
Active Guide
How do I set up Guided Access to reduce connection issues (iOS)?
163 views
Active Guide
What to do if I find an unauthorized charge?
163 views
Active Guide
App Lock — Biometric Authentication
162 views
Active Guide
Connection Tips for iOS Devices
162 views
Active Guide
Privacy Policy
162 views
Active Guide
How do I set up AlfredCamera's WebCamera?
161 views
Active Guide
How do I change or reset my password?
161 views
Active Guide
Night Vision
160 views
Active Guide
How to Zoom in on videos?
160 views
Active Guide
Why is my Detection Schedule not working?
160 views
Active Guide
End of Support for Viewer Mode on iOS 14 and Below
160 views
Active Guide
HD Viewing/Recording
159 views
Active Guide
Error Codes Wikipedia
159 views
Active Guide
How do I set up AlfredCam?
158 views
Active Guide
Continuous Recording
158 views
Active Guide
Does my Camera reconnect to the network automatically?
158 views
Active Guide
Events, Moments, and Playback
157 views
Active Guide
How do I manage my Premium subscription?
156 views
Active Guide
Why can't I record and save videos?
155 views
Active Guide
Tips for improving AlfredCamera's stability
155 views
Active Guide
Short Tips for OPPO, ASUS and Infinix Devices
155 views
Active Guide
How to free up space on your phone?
155 views
Active Guide
What is 1-Month Free Trial?
154 views
Active Guide
Why does WebViewer keep asking me to reconnect?
154 views
Active Guide
Returns, Refunds, and Warranty Policy
153 views
Active Guide
How to buy AlfredCam?
151 views
Active Guide
Changes to AlfredCamera's Google Assistant Integration
151 views
Active Guide
A letter from the CEO of AlfredCamera
150 views
Active Guide
AlfredCam free trial of Premium FAQ
149 views
Active Guide
How do I set up my own Alfred ringtone (Android-only)?
148 views
Active Guide
Why can't I access the Camera device (1016/1018/1019)?
147 views
Active Guide
How to reboot or factory reset AlfredCam?
146 views
Active Guide
Tips for giving your device a fresh start
145 views
Active Guide
Important Update to WebCamera Features Starting February 5, 2025
144 views
Active Guide
End of support for Dutch/Polish/Hungarian/Swedish languages
142 views
Active Guide