Please try the following steps below to troubleshoot this matter.

  1. Try to use a different and known working micro USB cable.
  2. If available, also try to use another good and working power adapter that has the same capacity.
  3. Plug the camera into a working power outlet.
  4. If the camera did not turn back on, insert a paperclip or reset pin into the camera reset hole and press for 3-5 seconds (Verify if there is a voice prompt).
  5. For battery-operated cameras, please make sure the batteries are fully charged and try to reinsert the batteries.

If the issue still persists, please contact us at support@kamihome.com .