How to change the time zone of my SWIFI camera in the Swann Security app?
The error "Device Timezone Out of Sync" appears if your camera's time zone is different from your phone app's time zone.
- If your camera is in a different location (with different time zone) than your mobile device, you can ignore hit Cancel.
- If the date and time displayed on the camera's Live View is incorrect, do the following:
Tap on Sync with phone if you are in the same timezone as the camera's location
If your camera is in a different location than your phone, scroll and manually select the UTC associated with your camera's location (time zone). Timezone is based on Universal Coordinated Time (UTC), and options range from UTC -12:00 to UTC +14:00
Here are the conversions for common regions if you are unable to find your city in the dropdown:
| Time Zone | UTC |
| Pacific Standard Time | UTC -8:00 |
| Mountain Standard Time | UTC -7:00 |
| Central Standard Time | UTC -6:00 |
| Eastern Standard Time | UTC -5:00 |
| United Kingdom | UTC +0:00 |
| Australian Western Standard Time | UTC +8:00 |
| Australian Central Western Standard Time | UTC +8:45 |
| Australian Central Standard Time | UTC +9:30 |
| Australian Eastern Standard Time | UTC +10:00 |
| Australian Central Time | UTC +10:30 |
Tap on Save on the top right corner.
Repeat each step for each camera device paired to your Swann Security account.
For recorders, please see How to Set the Correct Date and Time on a Recorder
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