NOTE: If you don't have the software yet, read this article first to set it up: How to Set Up Swann Security (VMX) for PC
Adjust Settings
You need to change this setting in Swann Security (VMX) to download an AVI format of the video so it is playable on most media player such as VLC.
Open Swann Security (VMX) then go to

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Set the Playback Download Format to AVI and change the Download Path to your preferred location.
Click to save any changes.

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Playback
Under Playback:
- Choose a recorder or channel
- Adjust the filter (i.e date and time range)
- Click

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A list of clips will appear at the bottom.
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Select a frame where the video will play (a selected frame will have a white border).
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Double-click a clip to start playing.

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Export
If you now wish to download, click the button of a clip you want to download.

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Once done, you can click the to go to the path where it was saved.

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