How to Set Up HomeSafe View for PC and Mac

Super Admin
07 May 2026
8 views
DVR4-1590, DVR8-1590, DVR4-1600, DVR8-1600, DVR4-4480, DVR8-4480, DVR4-4575, DVR8-4575, DVR16-4575, DVR4-4580, DVR8-4580, DVR4-4780, DVR8-4780, DVR4-4980, DVR8-4980, NVR-7450

This guide helps you access your DVR/NVR using HomeSafe View on Windows or Mac.
Before you begin:

  • Ensure your DVR/NVR is already installed and on your network.
  • Confirm your DVR’s username and password are set.
  • Download and install HomeSafe View:

Download the User Manual here:

Pick Your Situation

Choose the your starting point to get to the resolution:

  1. First time setting it up →
  2. Already added, but I can't see the cameras →
1. How to Add the Recorder

Install and open HomeSafe View - It will open its (Setup) Wizard, click Next.


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Add your recorder - click Add Device


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Enter the following details:

  • Device Factory: Private
  • Device Name: Assign a name for easy identification.
  • IP/ID: Enter the 20-character alphanumeric code found on your recorder
  • Media Port: Default is 9000
  • User Name: Default is admin
  • Password: Enter your recorder's admin password

Click Add


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Import your recorder - Once successfully added, click Import All then click Next


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Set up complete! Click Finish


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Swipe left or right to navigate

NOTE: When you open HomeSafe View again, it will ask for a password. Default is blank, then click Login.

If that didn’t work, make sure that it is getting internet connection since we are adding it using its UID.

2. How to Load the Cameras

In the Control Panel, click Main View.


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Click and drag DefaultGroup to any boxes to the right, then release.


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The camera will start loading.


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Swipe left or right to navigate

If that didn’t work...

Can't download the file using Microsoft Edge browser

We have received reports one some users that they have having issues downloading the file, and we found out that they are using Microsoft Edge.

To help you resolve this, go to this article and follow the steps carefully. Once downloaded, install the program, then proceed here.

Incorrect UID/Port?

Double-check your recorder’s UID or Media port by going to Menu → Network → Network.

Access denied?

Confirm proper login credentials and that remote access is enabled on your DVR’s settings.

Summary & Next Steps

  • You’ve successfully added your DVR/NVR.
  • Cameras are now imported and visible in Main View.
  • Still stuck?
    • Revisit credential/UID accuracy, network settings, and Ethernet connection.
    • If issues persist, contact Swann Support.

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