Loss of relay module connection on Xtralis iFT Gataway

Super Admin
02 May 2026
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When the connection between the iFT Gateway and the XTL-49841000 relay module is lost, it is usually enough to reboot the module to reconnect them.

One of the main reasons for this disconnection is that the two devices have been rebooted at the same time, what happens in this case is that the relay module is configured by default so that, if more than 60 seconds pass when starting up and it has not connected with the Xtralis, it remains in idle mode and will not connect with it, on the other hand, the iFT Gateway takes more than 60 seconds to start up

The solution is to extend the time for the relay to go into sleep mode, 180 seconds is enough:


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