(Sapphire) - NVR PW Reset - Only support Local Reset

Super Admin
02 May 2026
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How to reset the password for the Sapphire DVR/NVR?

Require equipment: 

1. DVR/NVR with Local Monitor
2. Smart Phone
3. Internet

 

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

Click Main Menu

 0._Main_Menu.png  Don't user PattSaern to log in, switch to the User.

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  1. You should see the QR code from this page.  Use the LTS Protect to Scan it.

     Scan QR thru the   Mobile app - LTS Protect 

    Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
    Go to Home > Setting > Password Security > Reset Device Password  

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    click Picture to enlarge it

  2. After you receive the Recovery email, enter the Security Code
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  3. Put the New password you want to create.
  4. OK

That should do it.

 

 

 

 

 

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