(Sapphire) - Use Mobile app scan QR code to reset

How to Reset Password thru the Config Tool software?

Require equipment: 

1. PC
2. Smart Phone
3. Internet

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

You need to install and run the Config Tool to reset the password

1. Go to the Reset icon section.
2. Select the Device and Press Reset (Green) button.
3. Press Agree button

1. You should see the QR code from this page.  Use the LTS Protect to Scan it.
   

    Scan QR thru the   Mobile app - LTS Protect 

   Use LTS Protect App.   (make sure SmartPhone and Device both are connected to the Internet)
   Go to Home > Setting > Password Security > Reset Device Password  (see bottom of the page)

2. After you receive the Recovery email, enter the Security Code
   
   
   
3. Put the New password
4. OK

That should do it.