Solar Camera Not Charging from Its Built-In Panel? Here’s What You Can Do

Applies to the listed products

NVW-MR4KCAM, NVW-MAXV2CAM

This guide will help you determine whether your solar-powered security camera is charging properly and what to do if it isn’t.

Before you start, make sure:

The camera is installed outdoors and exposed to sunlight.
The sun is high in the sky (around midday is best).
You can access the live view or recording screen to check the battery icon.

Pick Your Starting Point

Battery icon doesn’t show charging symbol →
Tried all steps and it still won’t charge →
Battery icon shows charging symbol, but battery still drains quickly →

How to Fix It

1. Check Solar Panel Placement

Your camera’s built-in solar panel needs direct sunlight to generate power. Even small obstructions can stop charging. Learn how to position your solar panel in this guide

Inspect the panel for dirt, dust, or leaves, and clean it gently with a soft cloth.
Ensure there are no shadows from roofs, eaves, trees, or nearby walls—especially during midday.
Tilt or adjust the camera’s position so the solar panel faces the sun’s path throughout the day.

Why this helps? Solar panels only produce full power when sunlight directly hits them. Even partial shade or indirect light can drastically reduce charging efficiency, or may not charge which makes the panel appear faulty.

Still not charging? Continue to Step 2 to determine if the solar panel or the battery is the issue.

2. Test with USB-C Cable

Use the USB-C charging port to verify if your camera’s battery is working correctly.

Connect a USB-C cable to a compatible wall charger or power bank.
Check if the battery icon changes to a charging symbol.
Let it charge for at least 30 minutes, then confirm if the battery percentage increases.

Related Article:

Ensure that the cable and charger you are using works for other cameras; otherwise, troubleshoot by following this article

Learn how to check if your camera is charging properly in this guide

Why this helps? If your camera charges using a USB-C cable, the battery is healthy and the solar panel may not be providing enough power due to environmental factors or panel malfunction.

Still not charging? Check your replacement or repair options below

Replacement or Repair Options

Based on your troubleshooting results — whether the issue is with the solar panel or the battery — and warranty coverage, here are the next options available to you:

Option 1 – Faulty Solar Panel or Battery + Under Warranty

If your camera is still within its warranty period, contact your retailer or Swann Support for a replacement.

Option 2 – Faulty Solar Panel + Out of Warranty

You can purchase an external solar panel that connects to the camera’s USB-C port for continuous charging.

DID YOU KNOW? External solar panels often deliver more consistent charging because they can be angled or positioned separately from the camera.

Option 3 – Faulty Battery + Out of Warranty

Purchase a new camera to restore full battery-powered operation, or
Test whether the camera can still operate when connected to a power outlet via USB-C.

Please note that this may vary depending on the extent of the battery issue. If the camera works while plugged in, it can still be used, but it will require continuous power and will no longer function as a battery-powered device.

Understand Solar-Charging Behavior

If your camera’s battery icon (top-right) shows it is charging, the solar panel is working correctly — even if the battery level doesn’t rise quickly.

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The amount of solar power captured depends on several factors:

Weather conditions (overcast or cloudy days reduce charging)
Seasonal sunlight duration (shorter days = less charging time)
Temperature (extreme heat or cold can affect battery performance)
Camera activity (frequent motion events, live streaming, or night vision use more power)

These variations mean your camera might “feel” like it’s not charging, even when it is, because solar input and battery drain fluctuate throughout the day.

If your camera only lasts a couple of days between charges despite being in a well-lit area, it’s likely related to battery usage patterns, not a solar panel failure. Learn how to maximize battery life in this article

Summary and Next Steps

Here’s what you’ve done:

Verified solar panel exposure and alignment
Tested USB-C charging to confirm battery health
Learned how sunlight variation affects solar charging
Checked your warranty or alternative charging options

If your solar camera still isn’t charging, contact Swann Support and provide your timestamp notes and charging test results for faster troubleshooting.