The image goes black when SF-VIK004-S-2 is called up

Super Admin
07 May 2026
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If the SF-VIK004-S-2 KIT presents a problem when trying to establish the call, the image on the screen simply remains black when receiving the call from the external board.

 

1st Solution: Check if the board has the status "Inactivated", if it does, it means that the initialization wizard was not completed correctly.

 

mceclip0.png

 

Solution: click on the board, we will have a message indicating that the device will be activated, choose "YES" and wait a few seconds to check its operation.

 

mceclip1.png

 

Once the status is "ACTIVATE" you should check its operation.

 
 

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