[VAST] What can be done if "The following features exceed the number allowed by the license" error appears when using visualizing the cameras?

Question

What can be done if "The following features exceed the number allowed by the license" error appears when using visualizing the cameras?

Answer

When you encounter the error "the following features exceed the number allowed by the license" typically means that you are trying to use more features or connect more devices than your current license permits. Here are several steps you can take to resolve this issue:

1. Check License Details:

Verify the details of your current license. Look for information on how many cameras or devices are supported, as well as what specific features are included. 

2. Upgrade License:

If you find that your current license does not support your needs, consider upgrading to a higher tier that supports more devices or additional features. 

3. Check for Software Updates:

Software bugs or issues can cause incorrect error messages to appear. Make sure your VAST software is updated to the latest version, as updates often fix known issues and improve overall stability.