[Windows-based NVR][NR9682/NR9782/NR9682-V2/NR9782-V2] How to upgrade the MegaRaid Storage Manager firmware of AVAGO 3108?

Except for a few NR9782-V2 units that were shipped with the AVAGO 9361 RAID card. The NR9682/ NR9782/NR9682-V2/NR9782-V2 products are equipped with the AVAGO 3108 RAID card.

Based on our internal verification, the AVAGO 3108 paired with firmware version 4.680.00.8290 provides the most stable performance.
Therefore, this article will introduce how to update the AVAGO 3108 RAID card firmware to version 4.680.00.8290.

Question

How to upgrade the MegaRaid Storage Manager firmware of AVAGO 3108?

Answer

Check if the firmware used in the MegaRaid Storage Manager is the latest. To check the firmware version, please follow the next steps:

Step 1. Open the application by clicking on the “Raid Config” in the Control Center of the Windows based NVR[NR9581/NR9681/NR9682/NR9782/NR9581-V2/NR9681-V2/NR9682-V2/NR9782-V2].

Step 2. Select your host (should be listed as below), then click the login button.

Step 3. In the login window, use the username ‘vivotek’ and leave the password field blank for the NR-V1 series NVR.
If you are using the NR-V2 series NVR, please enter the username and password as ‘vivotek/vivotek’

Note: if you set a password for the Windows OS, you will need to use it in order to access.

Step 4. After confirming that the RAID card is AVAGO 3108, click on the “Logical” tab and select the corresponding volume.

Step 5. You can check the Firmware version in the “Properties” section.

Step 6. If the FW version is not 4.680.00-8290, you can download the firmware using the following link:

Dropbox link for FW version 4.680.00.8290:

https://www.dropbox.com/scl/fi/jnkqpz5fvi1yvr94xk61x/4.680.00-8290.zip?rlkey=2pjeb7f61aw921zsgs5i296ta&st=4mq70jcn&dl=0

Download link of the Supermicro official website:

https://www.supermicro.com/wdl/driver/SAS/Broadcom/3108/Firmware/

In the folder, you will find the following files:

Step 7. Download the firmware version 4.680.00.8290 and extract it to a convenient folder.

Step 8. In the MegaRaid Storage Manager, select the “Logical” tab.

Step 9. Right-click on the Supermicro MegaRAID controller to be updated and click Update Controller Firmware.

Step 10. Click Browse to search for new firmware.

Step 11. Select the new MegaRAID controller firmware.

Step 12. Click OK to continue.

Step 13. Check the “Confirm” box and click OK to continue.

*** Wait for around 1~2 minutes to complete

Step 14. Click OK once the firmware update is completed.

Step 15. Close the MegaRaid Storage Manager and reboot the system.

Step 16. Check the firmware version using the MegaRaid Storage Manager in the OS.