[Windows-based NVRs][NR9X8X/NR9X8X-v2] How to check if the HDMI port in the NR is working properly

Super Admin
01 May 2026
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You can check your HDMI port using Microsoft windows device manager easily, to do that please follow these steps:

Step 1. In the NR Control Center, click on the "Control" icon to open the Control Panel.

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Step 2. In the Control Panel interface, click on "System and Security".

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Then, click on "System".

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Step 3. Once you are in the "System" interface, in the left panel select "Device Manager".

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Step 4. Look for your Monitor (connected to the HDMI port) in the list of under "Monitors”.

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Step 5. If the monitor is present in the list of "Monitors", right click on it and check its properties.

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You can see a dialogue box now, look for the status of HDMI in that dialogue box.

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If the dialogue box says “The device is working properly” then your port is good and is also in working condition, but if you get a message of troubleshooting that means the port is in working condition but there is some problem, and if you see a message “failed” then it will mean that the port or the monitor is not working properly.

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