How to reset device XS-IPSD9948ITWH-2 if the lense's focus doesn't work properly

If the Speed Dome doesn't focus well, we recommend following these steps.

In this menu there is an option to reset the lens:

​

​

You can also update the firmware and the MCU:

https://www.visiotechsecurity.com/es/productos/ip/camaras-ip-profesionales/x-security-191/domos-motorizados-22/xs-ipsd9948itwh-2-detail#tab=prod_3

This way it will go back to factory settings. In case a hard reset is requested, remember there is also a physical reset button: