How to Tell if Your MaxRanger4K™ Camera Is Charging

Need to confirm if your MaxRanger4K™ security camera is charging?

There are two ways to do it:

• Check the LED Indicator
• Check the Battery Icon

1. Turn on your MaxRanger4K™ camera - If the camera is off, the LED will not display.
   Why this helps? The charging indicator only activates when the device is powered on.
2. Look for a solid blue LED - A blue LED light means the camera is charging successfully.

If you don't see the blue LED, proceed here

1. Turn on your MaxRanger4K™ camera - If the camera is off, the camera can't stream on the Swann Security app.
   Why this helps? The charging icon only appear when the camera is streaming.
2. Open Swann Security app - Select the camera to start streaming.
3. Look for the charging icon - A battery with lightning icon means the camera is charging successfully.

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If you don't see the charging icon, proceed below

Pick Your Starting Point

• Not seeing a blue light or charging icon? →
• Need the correct way to charge your MaxRanger4K™? →
• Still unsure if your MaxRanger4K™ is charging? →

Next Steps and Support

If your camera still does not display a blue LED or charging icon when charging:

• Try a different USB port on the Power Hub or Base Station.
• Restart your camera to reset its charging recognition.
• Verify you are using the supplied USB-A to USB-C cable, not a third-party fast charger.

If issues continue, contact Swann Support for personalized troubleshooting.

Summary

• Blue LED (when on) = Camera is charging.
• Charging icon (when streaming) = Camera is charging.
• No LED = Camera is off (charging not displayed).
• Always use the supplied USB-A to USB-C cable with the Power Hub or Base Station.
• Fast chargers/USB PD chargers will not work with the MaxRanger4K™.

With this knowledge, you can quickly confirm your MaxRanger4K™ camera’s charging status and avoid common charging issues.