[Shepherd][All versions] How to update the device pack of Shepherd?

Super Admin
07 May 2026
11 views
 

Question

When users want to use Shepherd to batch set cameras, the device pack must contain the camera model, or the parameters shown on the template page may not be consistent with the camera web UI. So, how to update the device pack of Shepherd?
 

Answer

Please follow the steps below to update the device pack of Shepherd.

1. Extract the .vdp file from .zip file downloaded from our website: https://www.vivotek.com/device_pack#downloads, and move it to the folder Shepherd2.
rtaImage_-_2021-05-09T173807.141.png
2. Executing Shepherd2.exe, it will automatically import the latest .vdp file.
3. The update process is complete.
rtaImage_-_2021-05-09T173812.013.png
rtaImage_-_2021-05-09T173815.564.png
 

Was this article helpful?

Bu bilgiler sorununuzu çözmeye yardımcı oldu mu?

Still need help?

Uzman ekibimiz size yardımcı olmak için burada.

New Ticket