Type 1-How to Set up Email Alerts?

Super Admin
07 May 2026
5 views

Applies to: N98PBD/N96PBK

Please follow the steps below to check the settings of the e-mail alert:
If you want to set up the e-mail alert, please make sure that your device is connected to the internet successfully.
When your local monitor shows Connected, it means the NVR is connected to the network:


If it shows Not connected, it means the NVR is not connected to the network:

Please follow the link below to modify the network:
https://support.sannce.com/hc/en-us/articles/19406929226521

 

Steps:
1. Please go to alarm--intelligent alert--select the channel and tick--click advanced set--select send e-mail:

2. Please enable the alarm and email alerts function.

3.Please open the google and log in your google account.
Then click settings>your google's account icon>manage your google account:

4.Click security and login>two-step verification>enable two-step verification:


5.Please search 'app password' first.
If you didn't set it up before, please click the 'create and manage application-specific password' on 'help':
(Sorry, this 'help' part only displays in Chinese and but can't be set up in English.)

6.Name the device name and you will gain the 16-digit app password:

7. Please set up an email in the NVR setting like the picture below. If the mail test succeeds, it is working.

The SMTP server is smtp.gmail.com

The Port is 465/587

Tick the SSL

The user name is your Gmail account

The password is your App password (16 digits) from Google

The sender is your Gmail account

The receiver can be any email.

If the mail testing succeeds, you will receive an email notification on the Receiver e-mail when something is detected.

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