Alfred Camera
Alfred Camera Zendesk Knowledge Base Articles
138 Articles
What is Guest Access Mode
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Important Update to AlfredCamera's Recording Viewing Features
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How do I set up AlfredCamera?
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What is AlfredCamera?
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What devices and systems does AlfredCamera support?
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What are some of the requirements to use AlfredCamera?
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What permissions does AlfredCamera need? How do I turn them on?
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How do I set up AlfredCam?
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What type of SD cards are compatible with AlfredCam?
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How to reboot or factory reset AlfredCam?
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Introducing WebViewer 2.0: A New Way to Monitor What Matters Most
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Important Update to WebCamera Features Starting February 5, 2025
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How do I set up AlfredCamera's WebCamera?
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Recommended requirements for AlfredCamera
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HD Viewing/Recording
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Low-Light Filter
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Night Vision
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How to Zoom in on videos?
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Sound Detection
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Activity Detection
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Detection Zone
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App Lock — Biometric Authentication
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How do I manage my Cameras?
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Continuous Recording
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Continuous Recording (AlfredCam)
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Trust Circle
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Viewer Priority
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Android Camera Mode (Camera 1.0 / 2.0 / 3.0)
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Connection Report
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Events, Moments, and Playback
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Refer Friends
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What is Premium?
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How do I manage my Premium subscription?
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Can I get a refund if I don't like it?
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What is an Account Hold?
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What is 1-Month Free Trial?
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AlfredCam free trial of Premium FAQ
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What if I'm having trouble pairing my AlfredCam?
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Why do my Camera devices go offline (including error code 7006/7007/7009/7010)?
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Troubleshooting Tips for AlfredCam Connection Issue
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What do I do when I see black screens (including error code 7001/7006/7008)?
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What is a backup connection?
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Why do I see error code 7001/7008?
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Connection Tips for Android Devices
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Connection Tips for iOS Devices
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Does my Camera reconnect to the network automatically?
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How do I turn off battery optimization to reduce connection issues (Android)?
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How do I set up Guided Access to reduce connection issues (iOS)?
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Why can't I hear any audio in videos or live feeds?
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Why are my videos or live feeds so blurry?
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What is causing the screens to flicker during live?
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Why can't I access the Camera device (1016/1018/1019)?
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Why can't I turn on the flashlight?
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Why isn't Activity Detection recording events?
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My camera did not recording some motions
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How do I reduce the number of false alarms?
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Why can't I turn on Activity Detection?
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Why is my Detection Schedule not working?
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Why is my Motion Detection Reminder not working?
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Why can't I access Person-only mode?
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Why can't I record and save videos?
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Why can't I find my videos?
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Will my videos get deleted if I accidentally delete a Camera?
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Why is the video quality not as good as the videos I record on my device?
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Why can't I find the verification email?
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What should I do if my device is lost or stolen?
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Why can't I log in to my account?
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What if I can't install/update the app?
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What do I do if Viewer Priority isn't working?
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Why am I not upgraded after I've paid for Alfred Premium?
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Why can't I upgrade to Alfred Premium?
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What to do if I find an unauthorized charge?
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Why do I keep seeing AdBlock messages?
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What do I do when I see black screens on my WebViewer?
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Why do I see the same WebCamera multiple times on the Viewer device?
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Why can't I log into WebViewer?
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Why does WebViewer keep asking me to reconnect?
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Tips for improving AlfredCamera's stability
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Tips for optimizing AlfredCamera's performance
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Why do I need to leave the camera plugged into power?
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Why is Low-Light Filter so unclear or overexposed?
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Tips for device battery
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Tips for giving your device a fresh start
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Short Tips for OPPO, ASUS and Infinix Devices
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Short tips for Xiaomi devices
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Short tips for Huawei devices
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Error Codes Wikipedia
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How to buy AlfredCam?
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AlfredCam Shipping and Delivery
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Why is my verification link invalid?
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How do I manage my AlfredCamera account?
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How do I change or reset my password?
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Is AlfredCamera safe & secure?
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Device Management
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How do I protect my account?
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AlfredCamera App Notifications
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Why am I not receiving notifications?
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Why are my notifications not muted?
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How do I set up my own Alfred ringtone (Android-only)?
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Remote Switch (Disable Camera Remotely)
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Power-Saving Mode
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Camera Audio
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How to free up space on your phone?
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Open after Restart (Android Only)
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How do I update AlfredCamera?
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Why do I need to update the app so often?
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AlfredCam Firmware Release Note
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Returns, Refunds, and Warranty Policy
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Legal Requests
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Opt-Out Information
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Privacy Policy
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Terms of Service
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[Announcement] Important Update to AlfredCamera's 2026 Plan and Pricing
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End of Support for Viewer Mode on Android 6 and Below
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End of Support for Viewer Mode on iOS 14 and Below
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Introducing Independent Battery Notification Control for iOS Users!
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Changes to AlfredCamera's Google Assistant Integration
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New logo announcement (story behind the design)
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Introducing our new user interface
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A letter from the CEO of AlfredCamera
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Changes to the Moment Feature (2024 Aug. updated)
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Important Update to AlfredCamera Storage Options
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Important Update to AlfredCam's Recording Viewing Features
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End of Support for Android 4 and iOS 11
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End of support for Dutch/Polish/Hungarian/Swedish languages
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