Alfred Camera
Alfred Camera Zendesk Knowledge Base Articles
138 Articles
Introducing WebViewer 2.0: A New Way to Monitor What Matters Most
582 views
Active Guide
How do I turn off battery optimization to reduce connection issues (Android)?
513 views
Active Guide
Detection Zone
505 views
Active Guide
How do I set up AlfredCamera?
502 views
Active Guide
Why can't I log into WebViewer?
495 views
Active Guide
Refer Friends
492 views
Active Guide
Important Update to AlfredCam's Recording Viewing Features
487 views
Active Guide
[Announcement] Important Update to AlfredCamera's 2026 Plan and Pricing
479 views
Active Guide
Device Management
478 views
Active Guide
Why is my verification link invalid?
477 views
Active Guide
Viewer Priority
476 views
Active Guide
Camera Audio
475 views
Active Guide
What is Guest Access Mode
473 views
Active Guide
AlfredCam Firmware Release Note
456 views
Active Guide
End of Support for Android 4 and iOS 11
455 views
Active Guide
What do I do when I see black screens on my WebViewer?
453 views
Active Guide
Introducing Independent Battery Notification Control for iOS Users!
451 views
Active Guide
Why can't I find my videos?
445 views
Active Guide
Service Interruption Update: Resolved Issues and Commitment to Enhanced Service Quality
445 views
Active Guide
Why am I not upgraded after I've paid for Alfred Premium?
441 views
Active Guide
Power-Saving Mode
441 views
Active Guide
Can I get a refund if I don't like it?
439 views
Active Guide
Short tips for Huawei devices
438 views
Active Guide
What are some of the requirements to use AlfredCamera?
437 views
Active Guide
Trust Circle
437 views
Active Guide
Why am I not receiving notifications?
437 views
Active Guide
Important Update to AlfredCamera Storage Options
433 views
Active Guide
Activity Detection
431 views
Active Guide
What do I do when I see black screens (including error code 7001/7006/7008)?
430 views
Active Guide
Why are my videos or live feeds so blurry?
430 views
Active Guide
Important Update to AlfredCamera's Recording Viewing Features
429 views
Active Guide
Remote Switch (Disable Camera Remotely)
428 views
Active Guide
Why are my notifications not muted?
426 views
Active Guide
Why can't I turn on the flashlight?
425 views
Active Guide
Why can't I hear any audio in videos or live feeds?
422 views
Active Guide
Why can't I log in to my account?
422 views
Active Guide
What is AlfredCamera?
421 views
Active Guide
Short tips for Xiaomi devices
421 views
Active Guide
Sound Detection
418 views
Active Guide
Is AlfredCamera safe & secure?
418 views
Active Guide
App Lock — Biometric Authentication
417 views
Active Guide
Troubleshooting Tips for AlfredCam Connection Issue
416 views
Active Guide
Why can't I turn on Activity Detection?
416 views
Active Guide
Legal Requests
416 views
Active Guide
Android Camera Mode (Camera 1.0 / 2.0 / 3.0)
415 views
Active Guide
What devices and systems does AlfredCamera support?
414 views
Active Guide
What if I'm having trouble pairing my AlfredCam?
414 views
Active Guide
Tips for device battery
414 views
Active Guide
Why isn't Activity Detection recording events?
413 views
Active Guide
Introducing our new user interface
413 views
Active Guide
Why can't I upgrade to Alfred Premium?
412 views
Active Guide
How do I protect my account?
411 views
Active Guide
What is a backup connection?
410 views
Active Guide
Why is the video quality not as good as the videos I record on my device?
410 views
Active Guide
End of Support for Viewer Mode on Android 6 and Below
409 views
Active Guide
Why can't I find the verification email?
408 views
Active Guide
Why can't I access Person-only mode?
407 views
Active Guide
Connection Report
406 views
Active Guide
Night Vision
404 views
Active Guide
Why do I need to leave the camera plugged into power?
404 views
Active Guide
How do I manage my Cameras?
402 views
Active Guide
Why does it say that AlfredCamera app is in the background or get occupied (7011/7012)?
402 views
Active Guide
What if I can't install/update the app?
402 views
Active Guide
How do I update AlfredCamera?
401 views
Active Guide
AlfredCamera App Notifications
399 views
Active Guide
What permissions does AlfredCamera need? How do I turn them on?
398 views
Active Guide
Recommended requirements for AlfredCamera
397 views
Active Guide
Why does my live view still default to Standard resolution after upgrading to Premium?
397 views
Active Guide
Changes to the Moment Feature (2024 Aug. updated)
397 views
Active Guide
How do I set up Guided Access to reduce connection issues (iOS)?
396 views
Active Guide
Events, Moments, and Playback
395 views
Active Guide
AlfredCam Shipping and Delivery
394 views
Active Guide
Will my videos get deleted if I accidentally delete a Camera?
393 views
Active Guide
How do I manage my AlfredCamera account?
393 views
Active Guide
Error Codes Wikipedia
392 views
Active Guide
What should I do if my device is lost or stolen?
390 views
Active Guide
What is Premium?
389 views
Active Guide
What is causing the screens to flicker during live?
389 views
Active Guide
A letter from the CEO of AlfredCamera
389 views
Active Guide
What is an Account Hold?
388 views
Active Guide
End of Support for Viewer Mode on iOS 14 and Below
388 views
Active Guide
Why do I see error code 7001/7008?
387 views
Active Guide
Why can't I record and save videos?
387 views
Active Guide
Why is Low-Light Filter so unclear or overexposed?
386 views
Active Guide
HD Viewing/Recording
385 views
Active Guide
How do I set up AlfredCam?
384 views
Active Guide
What do I do if Viewer Priority isn't working?
384 views
Active Guide
How do I change or reset my password?
384 views
Active Guide
Short Tips for OPPO, ASUS and Infinix Devices
382 views
Active Guide
New logo announcement (story behind the design)
382 views
Active Guide
Terms of Service
381 views
Active Guide
Continuous Recording (AlfredCam)
380 views
Active Guide
Why do my Camera devices go offline (including error code 7006/7007/7009/7010)?
380 views
Active Guide
Why do I see the same WebCamera multiple times on the Viewer device?
380 views
Active Guide
Connection Tips for iOS Devices
378 views
Active Guide
Tips for improving AlfredCamera's stability
377 views
Active Guide
How do I reduce the number of false alarms?
376 views
Active Guide
Continuous Recording
373 views
Active Guide
Why do I keep seeing AdBlock messages?
372 views
Active Guide
How do I manage my Premium subscription?
370 views
Active Guide
Why do I need to update the app so often?
369 views
Active Guide
Tips for optimizing AlfredCamera's performance
367 views
Active Guide
Privacy Policy
367 views
Active Guide
Open after Restart (Android Only)
365 views
Active Guide
How to Zoom in on videos?
364 views
Active Guide
Returns, Refunds, and Warranty Policy
364 views
Active Guide
Why is my Motion Detection Reminder not working?
360 views
Active Guide
What is 1-Month Free Trial?
359 views
Active Guide
Why does WebViewer keep asking me to reconnect?
358 views
Active Guide
Connection Tips for Android Devices
357 views
Active Guide
How to buy AlfredCam?
357 views
Active Guide
What type of SD cards are compatible with AlfredCam?
356 views
Active Guide
Why is my Detection Schedule not working?
355 views
Active Guide
Low-Light Filter
354 views
Active Guide
Does my Camera reconnect to the network automatically?
353 views
Active Guide
Tips for giving your device a fresh start
353 views
Active Guide
How do I set up my own Alfred ringtone (Android-only)?
351 views
Active Guide
How to free up space on your phone?
351 views
Active Guide
Why can't I access the Camera device (1016/1018/1019)?
350 views
Active Guide
Changes to AlfredCamera's Google Assistant Integration
348 views
Active Guide
AlfredCam free trial of Premium FAQ
343 views
Active Guide
Opt-Out Information
341 views
Active Guide
How do I set up AlfredCamera's WebCamera?
340 views
Active Guide
My camera did not recording some motions
340 views
Active Guide
How to reboot or factory reset AlfredCam?
331 views
Active Guide
What to do if I find an unauthorized charge?
313 views
Active Guide
End of support for Dutch/Polish/Hungarian/Swedish languages
309 views
Active Guide
Important Update to WebCamera Features Starting February 5, 2025
302 views
Active Guide