Vivotek
Vivotek Knowledge Base Articles
181 Articles
[All cameras] How to find the IP address of your camera using the ARP method?
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[All cameras] Browser shows that the connections already exceeded the limit
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[VORTEX Portal] How to add a Reseller via the VORTEX Portal?
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[VORTEX] How can I help VORTEX improve AI services?
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[VORTEX Portal] List of Supported Hotkeys
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[VORTEX Portal] Frame by Frame Playback
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[VORTEX Portal] How to share my devices to the people not in my organization?
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[VORTEX Portal] AI Hub
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[VORTEX] How do I create an archive file?
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[VORTEX Portal] What is synchronized playback and how to use it?
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[VORTEX Portal] Facial recognition
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[VORTEX Portal] Smart Privacy Switch
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[VORTEX Portal] What is device offline delay time and how can I modify it?
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[VORTEX Portal] How to configure webhook in alarm management?
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[VORTEX] Understanding Audit Logs: User Actions and System Events Tracked
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[VORTEX] How to snooze particular rule that triggers alarm in message center?
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[VORTEX Portal] What is Case Vault and how to create a case report?
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[VORTEX]How to pause alarm using alarm management?
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[VORTEX] How to reset MFA for a user?
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[VORTEX] Can I enable MFA for all users in my organization?
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[VORTEX] How to configure MFA for my VORTEX account?
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[VORTEX] Can the MFA setup in VOREX work with my SSO login?
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[VORTEX] What kinds of MFA methods does VORTEX support?
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[VORTEX Portal] How to use license plate search in Deep Search?
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[VORTEX] What will happen if you hardware reset your VORTEX camera?
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[VORTEX] What will happen if you remove your device from your organization?
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[VORTEX Portal] How to send feedback on Deep Search results?
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[VAST2] How to change the viewing quality on VAST2?
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[VAST2] How to use VLC to get the camera rtsp from VAST2
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[VAST2][2.0.0.1650]How to do when UI is transparent?
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[NR9581-V3/NR9682-V3] How to upgrade the driver of the RAID card?
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[NR9X8X/NR9X8X-v2] MegaRaid RAID card SAS Activity LED
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[Windows-based NVRs] How to add drives to expand storage volume?
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What is the rebuild machanism of ND8401/ND8301?
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NVR series support USB joystick? How to operate the joystick?
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How to use NVR to control each camera's RS485 command
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How to insert VIVOTEK camera into VIVOTEK Linux-based NVR?
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[NVR Linux based] Can't control PTZ after adding my ONVIF device to the NVR
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[VSS] How do I choose between CMS Relay and Direct Link? How do I set it up?
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[VSS] Why I cannot find the VIVOCloud feature in the VSS Standard version?
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[VIVOCloud Application] How to share your device with other account?
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[VAST] Why do I get warning message when importing the software license?
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How to add the camera into iViewer?
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How to add or remove different camera in my favorite list on iViewer?
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[Deep Learning VCA Integration] How to use Postman for API Testing?
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Can VIVOTEK Devices be Integrated with Milestone Video Management Software?
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[ONVIF] How can I configure the ONVIF function in my VIVOTEK camera?
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[7000 Series] Are VIVOTEK 7000 series (or older) ONVIF compatible?
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Are VIVOTEK products ONVIF compatible?
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[VIVOCloud] How to rebind the NVR to another VIVOCloud account?
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Getting Started: Enabling the VIVOCloud service in your NVR
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How to perform camera PTZ on VAST by click on image?
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What is Virtual Matrix on VAST?
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Adding a substation to VAST
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How to add VMS into CMS as substation?
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How to setup VAST Matrix?
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How to get previous recordings when I re-intsall VAST?
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[VSS] How to allow a VSS Client to connect to a VSS server through a firewall?
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[VSS] How to add MOXA I/O box to VAST Security Station(VSS)?
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[VSS] Can I upgrade NR devices to VSS or do I need a license?
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[VSS] Is it possible to upgrade my VAST station directly to VSS?
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[VORTEX] Getting Started: VIVOTEK VSS Onboarding Guide
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[Vortex] Getting Started: VSS VORTEX Connect Setup Guide
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[VORTEX] Getting Started: How to Transfer VORTEX Organization Ownership
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[VORTEX] Getting Started: VIVOTEK NVR Onboarding Guide
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[VORTEX Portal] Getting Started: Setting Up User Privileges
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[VORTEX] Getting Started: Setting up your VORTEX account
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[VORTEX] Getting Started: Adding your devices to your VORTEX account
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[VORTEX] Getting Started: Setting up Cloud Backup for VORTEX cameras
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[Linux-based NVRs] What is the maximum capacity limit of a USB dongle?
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[Linux-based NVR] How do I call a preset point using the AJ-001 joystick?
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[Linux-based NVR] Does VIVOTEK NVR support FTP active connections?
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[Shepherd] Can you find ONVIF cameras when using the Shepherd application?
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[Shepherd] Does the Shepherd application supports MAC OS?
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[Shepherd][3.2.0.3] Why I cannot update the Trend Micro license via Shepherd ?
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[Shepherd2] Failed to create OpenGL context for format QSurfaceFormat...
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[Shepherd] How to export the camera list using the Shepherd application?
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[Shepherd2][3.0.0.1] How to change the Shepherd's UI size when it is too large?
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[VAST2] How to add cameras into VAST2?
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[VAST2] How to add the camera into VAST2 manually by using different protocols
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[AW-GET-094A-130]How to set VLAN and port trunk?
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How to troubleshoot when there is fiber issue for switch?
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[AW-GET-083A-120] How much the voltage of AW-GET-083A-120 per port?
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[Unmanaged PoE Switch] What's the power consumption of unmanaged PoE Switch ?
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[VIVOCam L2 Switch] How many multicast groups can we have on VIVOTEK switches?
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[Windows-based NVRs][NR9581-V2/NR9681-V2] How to replace and set NVR SATADOM?
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[Windows-based NVRs][NR9X81] How to replace and set NVR SATADOM
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[NR9581/NR9681][1.13.1.10] How to connect and configure UPS to NR9581/NR9681?
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[All Cameras] Which characters cannot be used when setting the camera password?
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[All Cameras] How to upgrade the firmware of a VIVOTEK camera?
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[All cameras] What to do if the camera cannot upgrade the firmware
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[All cameras] What can I do if I forget my camera's password?
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[All cameras] How many user accounts can be configured in one camera?
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[All cameras] What is the camera ethernet speed and how to check it?
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[All cameras] Why does the camera ask to set a password after upgrading?
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[VSS] What is the VAST Security Station default username and password?
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[VSS] What port is used to login to the VAST Security Station?
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How to update VAST status in iViewer?
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[Shepherd] How to update the Shepherd device pack in your NRs or NS device?
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[Shepherd] How to batch upload a VADP package into several cameras?
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[Shepherd] How install Shepherd tool into your PC
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[Shepherd][All versions] How to update the device pack of Shepherd?
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[All cameras] Is it possible to access my VIVOTEK camera without a password?
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[All cameras] What is the default password used by VIVOTEK cameras?
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[All cameras] What is the camera's default IP address?
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[All cameras] How to find and connect to VIVOTEK cameras
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[All cameras] Using APIPA makes it easy to find VIVOTEK cameras
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[All cameras] How can I access my camera using my mobile phone?
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